Introduction

The coronavirus disease 2019 (COVID-19) is the respiratory infection caused by novel coronavirus [1,2]. It was first reported in December 2019 from Wuhan, Hubei province, China, and spread rapidly to over 213 countries [3,4]. As of April 15, 2020, over 1.9 million confirmed cases of COVID-19 have been reported globally with a death toll of 123,126 patients (death ratio 6.4%) [5]. The US Center for Disease Control and Prevention (CDC) has recognized it as a serious public health threat and World Health Organization (WHO) declared it as a Public Health Emergency of international concern [5,6]. It is stated that severe acute respiratory syndrome coronavirus 2 (SARS- CoV2) is more contagious than the Middle East respiratory syndrome coronavirus (MERS-CoV) and SARS-CoV [7]. The primary route of COVID-19 transmission is airborne droplets or direct contact with an infected person and surface or object. The COVID-19 is a respiratory illness that is associated with symptoms like cough, fever, myalgia, and difficulty in breathing (in more severe cases) [3,4].

There is a rapid rise in the number of coronavirus cases in Pakistan. To date (June 15, 2020) 144,478 laboratory-confirmed cases of COVID-19 have been reported in Pakistan. To control the spread of COVID-19, the government of Pakistan took unrivaled steps including the suspension of public transportation, the closing of school, college, and universities, and isolation and care for infected and suspected cases. The government authorities had lockdown Pakistan until May 09, 2020, so that people can stay at home and may not be involved in the spreading of this infection [8].

During the current pandemic, it is recognized that community pharmacies may be the first point of contact for individuals with COVID-19 related health concerns [9]. The current situation highlighted the important actions that pharmacists can take as part of the global response to the pandemic. These include the provision of public health advice and education on personal and environmental hygiene, and making appropriate referrals in cases of suspected symptoms [10]. Pharmacist’s adherence to the control measures is very important to control and decrease the spread of COVID-19, which is greatly affected by knowledge, attitude, and practice (KAP) concerning COVID-19 [11,12]. There are a few published reports that were focused on assessing COVID-19 related knowledge of health care professionals in Pakistan [13–16]. To the best of our knowledge, there is no previous report of a nationwide study that has assessed the knowledge, attitude, and practices of pharmacists in Pakistan. The aim of the current study was to investigate the pharmacist’s knowledge, attitude, and practices regarding COVID-19 during the rapid rise period of the COVID-19 pandemic in Pakistan.

Materials and methods

Study instrument

An extensive literature search was carried out for developing and finalizing of the study questionnaire [3,7,17]. For evaluating the clarity of the questions, the developed questionnaire was first circulated amongst the senior practicing pharmacists. The suggested changes were incorporated into the questionnaire and then its reliability was tested by conducting a pilot study in 23 participants. A Cronbach alpha value of 0.63 was obtained from the pilot study, which showed that the developed instrument was reliable.

The questionnaire was designed in English and comprised of a series of questions portioning to socio-demographics, knowledge, attitude, and practice of pharmacists regarding COVID-19 as shown in Table 1. The knowledge part contains 7 questions (K1-K7) and was answered on true/false/I don’t know basis. A right answer was assigned 1 point and 0 point was assigned to incorrect/unknown answers. The total score for pharmacists varied between 0 (no correct answer) and 7 (all correct answer). The score ≥5 indicated good knowledge and <5 evaluated as poor knowledge. The third portion was related to attitude and responses were collected on a 3-point Likert scale. A mean score ≥2 indicated a positive attitude and ≤1 showed a negative attitude. The final part was regarding Practice toward COVID-19 and each correct response concerning the practice toward COVID-19 was given one point (rang: 0–3). The details regarding the study questionnaire and the informed consent form are available in the supporting information (S1 Table).

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Table 1. Demographics characteristics of pharmacists (n = 1149).

https://doi.org/10.1371/journal.pone.0241467.t001

Results

A total of 1149 participants completed the survey, amongst which 808 (70.3%) were male and 341 (29.7%) were female. Also, 675 (58.7%) were married and 474 (41.3%) were unmarried. The mean age of participants was 28 years (standard deviation [SD]: 8.0, range: 20–45). Most of the participants were from Khyber Pakhtunkhwa 445(38.7%) followed by Punjab 325(28.3%), Sindh 164(14.3%), and Balochistan 116(10.1%). Most of the participants were working as retail pharmacists 430(37.9%), community pharmacists 216 (18.8%), and hospital pharmacists 213(18.5%). The demographic data related to the study participants can be seen in Table 1 and Fig 1.

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Fig 1. The geographic location of the participants of this study along with their knowledge, attitude, and practice scores.

https://doi.org/10.1371/journal.pone.0241467.g001

The mean COVID-19 knowledge score was 6.77±0.5, which indicates that 84% of the participants had good knowledge about COVID-19 as shown in Table 2. The overall practice of the participants regarding COVID-19 prevention was satisfactory. The mean practice score was 2.85±0.4 which shows that 94% of the participants performed preventive practices to prevent infection transmission as shown in Table 2.

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Table 2. Differences in pharmacist’s knowledge, attitude and practice scores regarding COVID-19 by demographic variables.

https://doi.org/10.1371/journal.pone.0241467.t002

The multiple linear regression model revealed that the knowledge score was significantly associated with gender (β = 0.085, p = 0.21), education (β = 0.084, p<0.0001), resident (β = 0.06, p<0.0001) as shown in Table 3. The multiple linear regression model revealed that attitude was significantly associated with gender (β = 0.075, p = 0.001), marital status (β = -0.175, p<0.0001) and resident (β = -0.019, p = 0.013) as shown in Table 3. The multiple linear regression model revealed that the practices were significantly associated with gender (β = 0.086, p = 0.002), marital status (β = 0.179, p<0.0001), and occupation (β = -0.40, p<0.0001) as shown in Table 3.

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Table 3. Association between demographics and the participant knowledge, attitude, and practice score using multiple linear regression analysis.

https://doi.org/10.1371/journal.pone.0241467.t003

Most of the survey participants were aware of the nature of infection (98.5%), signs and symptoms (98.5%), risk factors (98.6%), and management of the infection through early symptomatic and supportive treatment (98.5%). Most of the participants knew that COVID-19 spread can be prevented by wearing masks (95.6%). The prevalence of knowledge is shown in Table 4. The current study resulted that 93% of the participants were agreed that COVID-19 will be successfully controlled and 89% had confidence that Pakistan can win the battle against COVID-19. Around 86% disagreed with the statement that transmission of COVID-19 can be prevented by taking antibiotics. Attitude toward COVID-19 can be seen in Table 4. Most of the participants washing hands and faces with soap or sanitizer (94.2%), practicing social distance of at least one meter from the patient and other healthcare workers (95.7%), and wearing personal protective equipment during interaction with the patient including COVID-19 patients (93%). The practice-related results of pharmacists toward COVID-19 can be seen in Table 4.

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Table 4. Knowledge, attitude and practices responses of pharmacist regarding COVID-19.

https://doi.org/10.1371/journal.pone.0241467.t004

Discussion

The current study was conducted among the pharmacist community to examine the KAP toward COVID-19. The results showed that participants have overall good knowledge, positive attitude, and acceptable preventive practices. The mean knowledge score was 6.77±0.5 which indicates that 84% of the participants had good knowledge about COVID-19. Most of the participants knew the nature of infection, possible signs and symptoms, and risk factors. The majority of the participant knew that there is no effective treatment for COVID-19 but supportive and symptomatic treatment helps in the recovery of the patients from COVID-19 and wearing masks can prevent the spread up of infection by COVID-19 virus. Most of the participants held a positive attitude towards COVID-19, as 93% of the participants agreed that this infection will be successfully controlled and 89.9% were confident that Pakistan will win this battle against COVID-19. Around 86% of the participants disagreed with the statement that COVID-19 transmission can be prevented by taking antibiotics. Most of the participants adopted good preventive practices by washing hands with soap or sanitizer (94.2%), keeping a social distance of one meter from patient and healthcare worker (95.7%), and wearing personal protective equipment during interaction with patients (93%).

The pharmacist knowledge and practice in complying precautionary measures can create awareness among patients and provide an important message to society [3]. The findings of the current study demonstrated that majority of pharmacist have good knowledge toward COVID-19 (84%), which was consistent with studies reported from Pakistan (93.2%), China (84%) [1], Iran (90%) [17], but higher than Jordon (40%) [7]. Similarly, a study reported from Iran claimed that 56.5% of respondents have sufficient knowledge regarding the transmission, symptoms, and treatment of COVID-19, this number was lower as compared to our study [18].

The attitude of the participants toward COVID-19 was optimistic, most of the pharmacist agreed that COVID-19 infection will finally be successfully controlled (93%) and Pakistan can win the battle against COVID-19 (89.9%) and 86% disagreed with the use of the antibiotic in the prevention of COVID-19 transmission. These findings were consistent with the study reported from China, where 97% of the participants had confidence that China could win the battle against COVID-19, and 91% of the participants agreed that the spread of this infection will be controlled successfully [3]. Similarly, higher than Peru, where 62% of the participants were confident that the government successfully controlled COVID-19 outbreak [19].

The good practices of pharmacists regarding COVID-19 prevention are imperative in effectively dealing with COVID-19 positive patients and can subside the associated risks [10]. Since, COVID-19 is now a pandemic, the pharmacist must follow and implement good hygienic conditions and adopt precautionary measures such as wearing gloves, protective clothing, goggles, face mask, and maintain suitable social distance from patients as well as from other healthcare workers [6,8,10]. The current study demonstrated that the majority of the pharmacist adopted good preventive practice such as washing hands with soap or sanitizer (94.2%), which was consistent with the study reported from China (89%) [3], Iran (86%) [17] and Peru (98.2%) [19]. In the present study, most of the participants adopted a social distance of one meter from the patient and healthcare worker (95.7%) and wearing personal protective equipment during interaction with patients (93%). This number was in line with studies reported from China, where 89% of the participants keeping social distance [1] but higher than Peru, where 59.9% of the participants practiced mask as a preventive measure [19].

Limitations

In the present study, most of the respondents (pharmacists) were from urban areas and had easy access to the internet but it is pertinent to mention that a considerable number of pharmacists working in rural areas of Pakistan have very limited access to the internet and their knowledge, attitude, and practices (KAP’s) regarding COVID-19 were not evaluated in this study. This may be a limitation of this study. Moreover, the majority of the respondents were young pharmacists (mean age 28 years) who had access to the internet and their KAP’s cannot be compared with that of senior pharmacists, who are expected to have lower KAP scores due to limited access to information sources on the internet. Finally, the KAP’s of pharmacists can be affected by job-related stress especially in the current rapid rise period of COVID-19. Therefore, it will be more appropriate to discuss the level of stress experienced by the pharmacists during this pandemic along with their KAP scores.

Conclusion

Our findings suggest that pharmacists in Pakistan have good knowledge, positive attitudes, and reasonable practices regarding COVID-19. To further ensure effective management of COVID-19, the knowledge and practices of the pharmacists should be continuously updated with the current up to date information. Therefore, the Government and the professional health associations should initiate focused trainings and seminars on various aspects related to diagnosis, management, and prevention of COVID-19.

Supporting information

Acknowledgments

The authors acknowledge the cooperation and support of the registered pharmacists in Pakistan for the time and effort they devoted to the study.